People are social beings. It is our basic need to mingle among people in such a way that they can understand, appreciate and like us. We have to communicate continuously as the representatives of our company, as leaders, parents or children among friends and strangers if we would like to arrange something at work or in our private life. It is not by chance if we find close connection between the level of our communication skills and our success.

Communication is an extremely complex phenomenon, a delicate tissue of several minor details. No consequence arises if a word or two is not at its place. A gesture done in a bad moment or in the wrong situation will not automatically spoil human relationships or a negotiation. A lot of minor mistakes, however, have an effect of that kind.
Using consciously the tools of communication makes us more efficient and successful, therefore more self-confident. Reaching our goals helps us in creating and maintaining an integrated and joyful life. It is worth learning and constantly developing. We help our participants in this process.

Audience

Top and middle managers or employees, wishing to improve their communication skills.

Expected results

• Efficiency increases when employees recognize and avoid the disturbing factors of communication.
• Less misunderstanding between colleagues, more successful cooperation.
• Open and positive communication between people.
• Shorter meetings, faster problem solving, more fluent organizational operation.
• Up-to-date and unified written and phone communication in the organization ľ more satisfied customers and business partners.
• Improving information flow at work, more positive atmosphere, increasing satisfaction.
• Conflict prevention.

Further possibilities

The participants of the program can complete DISC Personality Profile System, the basis of effective and person-specific communications. Learning the behavioral styles helps understanding human behavior and gives personal analyses as well as feedback and development ideas.